lifestyle products & events for the every day Muslim
lifestyle products & events for the every day Muslim
Cart 0

FAQs

Are your products available in store?

Absolutely! We currently have 4 locations across the GTA that carry our line of products. If you’re located in Toronto or Richmond Hill, check out Al-Isra (they have 2 locations). You can also find our products at The Date Palm, located in Markham. Are you closer to the west end? Head over to Modah located in Mississauga.

 

How does shipping work?

We like to pass our savings onto our customers so we've worked super hard to get you the best delivery options. All small orders within Canada are delivered using letter mail via Canada Post, which does not include tracking. Want to track your package? Simply select the shipping method with tracking at checkout. We also offer flat rate shipping to our American and international customers.

 

How long will it take for my products to arrive?

Depending on your delivery location it could take up to 14 days for your package to arrive. Canada Post estimates 2-4 business days within Canada. USPS estimates 1-5 business days within the USA, and 6-10 business days to the UK. It could take up to 14 business days for your package to arrive in other countries around the globe. 

 

What are my payment options?

We accept all major credit cards.

 

The card I want is out of stock. When will it be available again?

Woops, how did we miss that?! We try our best to stay on top of our inventory, but sometimes high demand creates out of stock products. If it's out of stock, email us. We'll find a way to get you your products!